Welcome to Kore Kollective Modern Pilates ("we," "our," or "us"), located in Springdale East, Texas. We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our studio, use our website, book classes, or communicate with us in any way.

Please read this policy carefully. If you have questions or concerns, contact us using the details at the end of this document.

We collect personal information that you voluntarily provide when you:

• Register for classes, workshops, or a membership

• Purchase products or services

• Complete a health intake or wellness form

• Subscribe to our newsletter or text message communications

• Contact us with questions, requests, or feedback

• Participate in promotions, challenges, or studio events

The types of information we may collect include:

• Name, email address, phone number, and mailing address

• Billing and payment information

• Health and wellness information relevant to safe Pilates instruction (e.g., injuries, physical limitations, medical conditions)

• Text message opt-in consent and communication preferences

• Website usage data (e.g., IP address, browser type, pages visited, referring URLs)

We use the information we collect to:

• Provide, operate, and improve our studio services and class offerings

• Schedule classes and process bookings and registrations

• Process payments and issue receipts

• Send appointment reminders and important studio updates

• Deliver promotional communications you have opted in to receive

• Send text messages where you have provided express written consent

• Respond to customer service and support requests

• Ensure the safety and wellbeing of our clients and instructors

• Fulfill our legal obligations under Texas and applicable federal law

We do not sell your personal information. We work with trusted service providers who perform specific functions on our behalf — such as payment processing, scheduling software, and email delivery platforms. These providers are permitted to use your information only to carry out services for us and are held to appropriate data security standards.

We may disclose your information when required by Texas law, court order, or governmental authority, or when necessary to protect the rights, property, or safety of our business, clients, or others.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

If you opt in to receive text messages from Kore Kollective Modern Pilates, the following terms apply:

• You are providing express written consent to receive text messages from us at the phone number you provide

• Messages may include appointment reminders, class updates, wellness tips, and promotional content you have elected to receive

• You may opt out at any time by replying STOP to any text message

• Message and data rates may apply

• Opt-in frequency will vary based on your communication preferences

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services required to deliver those communications to you.

We do not use your mobile opt-in data or consent for any purpose other than delivering the communications you have consented to receive.

As a Pilates and wellness studio, we may collect basic health information — such as prior injuries, physical limitations, or relevant medical history — to ensure your safety and provide appropriate instruction. This information is used solely for instructional and safety purposes by our staff and is treated with the highest standard of care and confidentiality.

As a Texas resident, you have the following rights under the Texas Data Privacy and Security Act (TDPSA):

• Right to Access: Request confirmation of whether we are processing your personal data and obtain a copy of it

• Right to Correction: Request that we correct inaccurate personal data we hold about you

• Right to Deletion: Request that we delete personal data we have collected from you, subject to applicable legal requirements

• Right to Data Portability: Receive a copy of your personal data in a portable, usable format

• Right to Opt Out: Opt out of any processing of your personal data for targeted advertising purposes

• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights

To exercise any of these rights, please contact us using the information at the end of this policy. We will respond to verifiable requests within the timeframes required by Texas law. You may also designate an authorized agent to submit requests on your behalf.

Any commercial emails we send will clearly identify themselves as such and will include a simple, clear option to unsubscribe from future communications. All opt-out requests will be honored promptly and in accordance with applicable federal law.

We implement appropriate technical and organizational safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted data transmission, secure payment processing, and access controls limited to authorized personnel.

In the event of a data breach that affects your personal information, we will notify affected individuals in accordance with Texas law (Texas Business and Commerce Code § 521.053). If a breach involves more than 250 Texas residents, we will also notify the Texas Attorney General's Office.

We retain your personal information for as long as is necessary to provide our services, fulfill the purposes described in this policy, and comply with our legal obligations under Texas and federal law. When information is no longer needed, we securely delete or anonymize it.

Our website may use cookies and similar tracking technologies to understand how visitors interact with our site and to improve your browsing experience. You may disable cookies through your browser settings or honor a universal opt-out signal; however, some features of our website may be affected.

We do not use tracking technologies to build advertising profiles or engage in cross-site behavioral tracking for commercial gain.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children under 13. Clients between the ages of 13 and 17 must have express parental or guardian consent to participate in our programs. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Our website may contain links to external websites for your convenience. We are not responsible for the content or privacy practices of those sites and encourage you to review their individual privacy policies.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of our services following any update constitutes acceptance of the revised policy.

If you have questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:

Kore Kollective Modern Pilates Email: howdy@korekollective.comAddress: 979 Springdale Rd. #810 Austin, TX 78702